Dear Google Maps
Dear +Google Maps
I sent feedback from the mobile app last weekend regarding a restaurant that didn't seem to exist any longer. You see, I was trying to find this restaurant after having read a 4 year old review on a local dining blog. Yet, I found myself driving around in circles for a few minutes trying to find this restaurant, even though no restaurant with that name seemed to exist. However, I finally found a restaurant at the address, but not Los Farolitos.
As you can see by the Google+ page for the restaurant, there are no reviews and no one from the restaurant has taken ownership of the site, leaving me to believe the place hasn't had any customers in quite some time. Even your very own streetview photo of the location is three years old:
That being said, the location listed as Los Farolitos is now occupied by a place called Juan's Something or Another. Yes, it is still a restaurant, but no longer Los Farolitos.
In fact, I can't find a single review for the restaurant newer than 2013:
Yelp Review, Urban Spoon (is this even the same place? It has a different name, here) or Westwood, a local alternative paper.
And yet, after sending in feedback to Google Maps letting you guys know the restaurant wasn't physically there, I receive this response:
I wish I'd thought to take photos of the signage, but I didn't and then didn't even think to report the issue until we were a few blocks away looking for other food sources.
[edited to add: I called the number on the Google+ page for Los Farolitos and while it rang, it rang with no answer until the voicemail picked it up, informed me the inbox was full and disconnected the call. This also gives heavy indication that the restaurant might be closed.]
I sent feedback from the mobile app last weekend regarding a restaurant that didn't seem to exist any longer. You see, I was trying to find this restaurant after having read a 4 year old review on a local dining blog. Yet, I found myself driving around in circles for a few minutes trying to find this restaurant, even though no restaurant with that name seemed to exist. However, I finally found a restaurant at the address, but not Los Farolitos.
As you can see by the Google+ page for the restaurant, there are no reviews and no one from the restaurant has taken ownership of the site, leaving me to believe the place hasn't had any customers in quite some time. Even your very own streetview photo of the location is three years old:
 |
| September 2011 |
In fact, I can't find a single review for the restaurant newer than 2013:
Yelp Review, Urban Spoon (is this even the same place? It has a different name, here) or Westwood, a local alternative paper.
And yet, after sending in feedback to Google Maps letting you guys know the restaurant wasn't physically there, I receive this response:
But hey, what do I know? I was merely in the parking lot looking at Juan's Something or Another Restaurant listening to a Mexican radio station host a local event in the lot right outside the front door while you guys are off in Mountain View, CA with algorithms. I don't have algorithms, merely eyes.
Google Maps noreply-local-issues@google.com
Thank you for your suggestion. Upon reviewing your suggested change, we have decided not to apply your suggested change to Los Farolitos, Llc at this time, as we found the existing details to be more appropriate.
Thanks for your help,
The Google Maps team
I wish I'd thought to take photos of the signage, but I didn't and then didn't even think to report the issue until we were a few blocks away looking for other food sources.
[edited to add: I called the number on the Google+ page for Los Farolitos and while it rang, it rang with no answer until the voicemail picked it up, informed me the inbox was full and disconnected the call. This also gives heavy indication that the restaurant might be closed.]
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