How Not to Do It

Being in the job hunting frame of mind, I'm amazed at how difficult companies make it for candidates to be taken seriously.

I'm not talking about the hoops a candidate has to jump through in order to be considered, such as applications, interviewing, assessments and so forth, but rather the hoops in a game the candidate doesn't even know they're playing.

For example,
The problem with this email is that you can clearly see I replied to it only to receive no return. This morning a reply came from an automated system informing me I was no longer being considered for a role I applied to three months ago.

Normally I'd just let it go, but I'd met these people in person, they were interested in me, asked me to apply and contact them once the application was completed. So, when I received the dismissal email out of the blue, I was intrigued.

I replied to it (as the small print says to reply to the email and it would be received). And then I decided to log into their applicant system and see if there was any additional information about why my candidacy was no longer being considered.

That's where I see another communication asking for a time and date to talk on the phone. A communication I had never seen because it never came to me via email and, naturally, they did not actually call. A communication I never had a chance to respond to.

This is the difficulty I was referring to. Apparently I am no longer being considered for an opportunity I didn't know I had a chance to win because their system didn't send the email out appropriately.

The ultimate question is, did they even know this was happening? Are they losing out to quality candidates because their system isn't sending proper noticed to people's email addresses?

Or this gem, which was found on a website where I was applying for a job. I'll gladly admit, this one is more my focus on detail that's annoying, but take a look at it. It asks you to prove you're not a robot by identifying the squares with a bicycle in them. Well, Mr. Captcha, there are no squares with a bicycle in them. There are squares with parts of a bicycle in them. It would be better to ask the user to combine all the squares that complete a bicycle.

There are many reasons a company might use to disqualify you (or me) for a position. Some of those include not having the proper skill set, discrimination, having your resume in the "wrong" format, answering an ambiguous question in a manner that calls into question the question itself. Maybe you're too male, too female, too old, too whatever. But relying on a system or tool that's obviously not working properly is a terrible way to determine if a candidate is a serious contender or not. 

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