The article is right: there is plenty of blame to go around, but still, Comcast could have mitigated some of this...

The article is right: there is plenty of blame to go around, but still, Comcast could have mitigated some of this with a little common sense and proactiveness, especially after it was brought to their technician's attention.

Watch it here: https://youtu.be/sCEzEVJkO1U
http://jalopnik.com/this-video-will-make-you-hate-comcast-more-than-you-alr-1790088892