This is one of those cases where the restaurant manager needs to be fired.

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This is one of those cases where the restaurant manager needs to be fired. At least the corporate office is working to make amends, but a free meal isn't going to cut it when dignity and respect were compromised in this fashion.

Comments

Sash Walker said…
I can't help but wonder what more is underlying in this situation. You're only hearing one side of this. I wonder why the customer felt threatened. I wonder why the manager made the decision she made. We can make assumptions, based on the assumptions made by the family that was removed, but we haven't heard from the others. I would like to hear the whole thing before I assume it was race related. I didn't hear anything about them being discriminated against because of race, but that was their assumption.
November 21, 2013 at 9:33 PM
Jason ON said…
True, and I thought about some of those things, but then I thought "North Carolina" and made a gut call.
November 21, 2013 at 11:21 PM
sean conley said…
I would have asked the one guy to leave if he felt threatened. Race aside, as a business manager if one person is complaining that 25 people are making them feel uncomfortable I would rather lose 1 customer than 25. Either way the manager should have not asked them to leave. That was a huge error on their part.
November 22, 2013 at 1:28 AM
Sash Walker said…
You see sean conley I would to. Which makes me wonder WHY a manager would make such a call. I was wondering too why the man interviewed made such a point about "waiting peaceably" over and over. Human nature usually shows that we will deny wrongdoing before we are accused. That's why I'm suspicious. Why would a manage pass on a check that large? What would compel that? If they're in NC, haven't they had groups of black families come there to eat before? Why was this one different?
November 22, 2013 at 8:06 AM
sean conley said…
Tina Walker Exactly. It makes no sense.
November 22, 2013 at 8:22 AM
Jason ON said…
The size of the group could have been an issue out their dress. I was at a restaurant here in Denver once where a black motorcycle group came in. The manager refused to sit them, and they left. There were 20, or so, of them, but not a single one of the group got loud or boisterous. The restaurant owner took one look at them and considered them bad guys. I never went back, explaining to the manager on the way out why I would never be back even though the place was right down the street from where I live and a great happy hour place.

They were either Street Soldiers or Ruff Riders. I can't recall, it's been 5 years at least.

And the restaurant did primarily serve the mostly white yuppy crowd.
November 22, 2013 at 8:53 AM
Sash Walker said…
So Jason ON (I'm just asking) are you assuming this is the same situation? Because we don't really know, do we?
November 22, 2013 at 11:25 AM
Jason ON said…
Not at all. Like you, I can only go by the information given to me in the above article. However, the experiences are similar.
November 22, 2013 at 12:57 PM
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