Unfortunately we don't know how this started or what led to him screaming like that.
Unfortunately we don't know how this started or what led to him screaming like that. What we do know is she wouldn't leave his car even after he became belligerent and irate. Was she antagonizing him purposefully?
What do you think? The YouTube commentors seem to think all fault lies with her.
http://www.nydailynews.com/life-style/angry-uber-driver-yells-car-article-1.2710007
What do you think? The YouTube commentors seem to think all fault lies with her.
http://www.nydailynews.com/life-style/angry-uber-driver-yells-car-article-1.2710007
Comments
Or perhaps she was politely and calmly insisting on being taken to her destination, and then he started yelling, and then she took out her camera to film the incident. You have no evidence that that didn't happen, but an apparent compulsion to assume it didn't.
"I'd get out and log a complaint against him rather than prodding the bear more and more."
She's on her way to the Emergency Room at the hospital. People generally don't do that unless they're in need of medical attention. He's trying to drop her off at the Administrative entrance. She's asking to be taken to the correct place, which is what she has paid him to do. Asking someone to do their job is "prodding the bear"?
So it seems you see him as being the victim in this incident. Do you think someone who yells at a customer and who insists they're at the correct destination when obviously they aren't should be doing the job of driving people around? Do you think it's appropriate to drop a person in need of medical attention at the wrong place? Do you see the driver as having any responsibility to behave professionally? Do you see him as having any responsibility for his own anger, or do you think it's generally the responsibility or other people not to do anything — even show politeness — that might spark off a rage incident? How else do you think she should have insisted he do his job, or do you think she should have just got out of the car and let him away with unprofessional behavior?
I don't think either of them are in the right, but I won't accept that she's a perfect angel and he's the big bad wolf. She insisted on little other than repeating herself and sitting in his car after being told to get out, she took the video at a time it suited her, then she posted it online. There's a limit when you realise nothing is going to come of exasperating a situation and that point had clearly passed when she whipped out her phone.
Parroting the same phrase over and over knowing it does nothing is what I'd consider "prodding the bear". But then I'm trying to consider the situation as a whole, rather than the minute clip that appears poised to show him as the bad guy with no external influence. He'd mentioned she was winding him up; there's no video of that though, conveniently.
Additionally it matters not to me that she's a woman. I've watched plenty of situations like this and rarely are they ever one-sided.
If she was paying to be taken to the other side of the building, then he wasn't doing his job.
"She insisted on little other than repeating herself and sitting in his car after being told to get out."
In other words she took the provocative action of politely requesting that he did what he'd been paid to do?